Refund & Make-Up Session Policy

Refund & Make-Up Session Policy

At Legacy Volleyball Academy, we value the trust of our young athletes and their families. We understand that plans can change and unexpected events may occur. This policy is designed to be fair, supportive, and transparent, while also allowing us to run our programs smoothly for all participants.

1. Payments & Refunds
  • To secure a spot, fees must be paid within 7 days of confirmation.
  • Once the term has started, fees are non-refundable, except in special situations.
  • If a player is unable to continue due to a medical reason, a doctor’s note is required to process a partial refund or credit for future sessions.
  • If Legacy Volleyball Academy cancels a program, families will receive either a full refund or credit toward another program.
2. Make-Up Sessions We know that children sometimes get sick or have unavoidable commitments. That’s why we offer make-up sessions under these conditions:
  • Make-ups are available only for illness or emergencies, with notice given in advance.
  • Each player can attend make-up sessions during our weekly programs..
  • All make-ups must be booked through our admin team and completed within the same term.
  • Make-up sessions are subject to availability and may not always be in the same location or time slot.
  • Missed make-ups cannot be rescheduled.
3. Special Programs
  • Holiday Camps, Tournaments, and Leagues: Once booked, these are non-refundable and non-transferable, except if Legacy cancels the event.
4. Fairness & Flexibility
  • We want every family to feel supported, while keeping the academy fair for all members. Requests outside this policy may be considered on a case-by-case basis at Legacy’s discretion.
5. Contact Us